Sitecom Manuals & User Guides

Sitecom is a prominent developer of connectivity and charging products designed to make technology easy and accessible. With a focus on simplification, Sitecom offers a comprehensive range of peripherals including USB-C docking stations, multiport hubs, hard drive adapters, and high-performance chargers. The brand is known for its 'plug-and-play' philosophy, ensuring seamless compatibility across devices like MacBooks, Windows laptops, and Chromebooks without the need for complex driver installations.

Now operating under Fresh 'n Rebel B.V., Sitecom continues to innovate with reliable accessories that expand the capabilities of modern mobile devices and computers. Whether for home offices, travel, or entertainment, Sitecom provides robust solutions backed by extended warranties and lifetime technical support.

• Do Sitecom USB-C hubs require drivers?

  No, most Sitecom USB-C hubs and adapters are plug-and-play, meaning they work immediately upon connection to compatible Windows, macOS, and Chrome OS devices without extra drivers.

• How long is the warranty on Sitecom products?

  Sitecom typically offers a 24-month warranty on its products, although some specific chargers may carry a 36-month warranty. Refer to your product manual for exact terms.

• Can I charge my laptop through a Sitecom multiport adapter?

  Yes, if the adapter features a USB-C Power Delivery (PD) port. You must connect your laptop's original power adapter (up to 100W depending on the model) to the hub's PD port to pass power through to the computer.

• What should I do if my magnetic wireless charger gets hot?

  It is normal for devices to become warm during wireless charging. However, if the charger becomes extremely hot, the device employs safety mechanisms to reduce power. Ensure your phone is properly aligned and remove any thick cases or metal objects.

• How do I contact Sitecom support?

  You can reach Sitecom customer support via email at support@sitecom.com for lifetime technical assistance.