Prince Castle is a global leader in commercial foodservice equipment, manufacturing high-quality holding bins, toasters, timers, and smallwares for restaurant efficiency.
Prince Castle is a premier manufacturer of high-quality operational solutions for the quick-service restaurant industry. Specializing in holding, steaming, toasting, and timer technologies, Prince Castle designs products that simplify food preparation and ensure consistent quality in commercial kitchens worldwide. With over 60 years of experience, the brand is a trusted partner to many of the world's leading restaurant chains, providing innovations that improve speed, safety, and operational efficiency.
The company offers a diverse portfolio of equipment, ranging from the iconic Tomato Saber slicers and multi-channel timers to advanced vertical contact toasters and dedicated holding bins. Headquartered in Carol Stream, Illinois, Prince Castle emphasizes durability and reliability, backing its equipment with a global network of authorized service agencies. Their products are engineered to withstand the rigorous demands of busy professional kitchens while maintaining food safety standards.
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Most Prince Castle products carry a limited warranty of 1 year from the date of installation, not to exceed 18 months from the date of manufacture. Specific items like blade cartridges may have different terms.
You can reach Prince Castle technical support by calling 1-800-722-7853 (Option 1) during business hours, Monday through Friday, 7am - 5pm CT.
No, most electronic units like holding bins and timers are not water-tight. They should not be cleaned with a water jet or spray; wipe surfaces with a damp cloth only after turning off the power.
Genuine OEM replacement parts can be sourced through Prince Castle Authorized Service Agencies or distributors like Parts Town, which stocks official components for safe and reliable operation.