InSinkErator is the world's leading manufacturer of food waste disposers and instant hot water dispensers for residential and commercial kitchens.
INSINKERATOR, a business unit of Emerson Electric Co., is the world’s largest manufacturer of food waste disposers and instant hot water dispensers for home and commercial use. Founded in 1938, the brand is synonymous with the invention of the garbage disposal and continues to lead the industry with its high-performance Evolution and Badger series.
InSinkErator products are designed to promote kitchen hygiene, reduce landfill waste, and provide convenient water solutions. The company operates from its headquarters in Mount Pleasant, Wisconsin, offering comprehensive support and durable appliances found in millions of sinks worldwide.
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Turn off the disposer and water. Insert the self-service Jam-Buster wrenchette (hex key) into the center hole at the bottom of the disposal and turn it back and forth to loosen the jam. If the unit still does not run, check the red reset button.
The red reset button is located on the bottom of the disposal unit, opposite the sink flange. If the overload protector has tripped, the button will be popped out. Gently press it back in to reset the unit.
You can call the toll-free AnswerLine at 1-800-558-5700 or text 262-233-2231. Support hours are Monday through Friday, 8 a.m. to 7 p.m. CT, and weekends from 9 a.m. to 6 p.m. CT.
Warranty coverage depends on the model (e.g., Badger or Evolution series) and manufacture date. You can check your serial number on the InSinkErator support website to determine your specific warranty status.