Winees Manuals & User Guides

Winees focuses on delivering peace of mind through a robust ecosystem of smart home security devices. Their product lineup includes innovative indoor and outdoor Wi-Fi cameras, solar-powered security setups, PTZ spotlight cameras, smart video doorbells, and water leak detectors designed for everyday home monitoring.

Built for seamless integration with modern smart homes, Winees products utilize the AiDot and CloudEdge apps for mobile control, AI-driven motion detection, and remote monitoring. Their camera models typically feature 2K to 4MP HD resolution, color night vision, two-way audio communication, and flexible dual storage options via MicroSD and the cloud. Winees products are patented and trademarked under Leedarson IoT Technology Inc. and Linkzone Technology Co., Limited.

• What app do I need for my Winees camera?

  Most Winees smart cameras use the AiDot app, though some models, like the M2X Indoor PTZ Cam, use the CloudEdge app. Check your specific product manual to download the correct application from the App Store or Google Play.

• How do I factory reset my Winees camera?

  Locate the reset button or pinhole on your camera. Press and hold the reset button for 5 seconds until you hear a voice prompt or see the indicator light flashing. This will restore the camera to its factory default settings.

• Do Winees cameras support 5GHz Wi-Fi networks?

  No, Winees security cameras and smart devices only support 2.4GHz Wi-Fi networks for setup and connection.

• Does Winees support local video storage?

  Yes, many Winees cameras are equipped with a MicroSD card slot supporting up to 128GB for local video storage, alongside optional cloud storage service subscriptions.

• How can I contact Winees customer support?

  You can reach Winees customer support by emailing them at support@iwinees.com or by calling their toll-free support line at 1-855-334-9800.