TRUE METRIX Manuals & User Guides

PRAWDZIWA METRYKA is a family of advanced blood glucose monitoring systems designed and manufactured by Trividia Zdrowie, Inc. Tailored for individuals living with diabetes, the brand encompasses several models including the standard TRUE METRIX, the wireless TRUE METRIX AIR, and the compact TRUE METRIX GO.

These systems utilize proprietary Triple Sense Technology to automatically detect, analyze, and correct for environmental and physiological variability, ensuring clinically accurate results with a tiny blood sample. The product line includes meters, test strips, and control solutions intended for quantitative measurement of glucose in fresh capillary whole blood. While primarily designed for self-testing at home, the TRUE METRIX PRO line also serves professional healthcare settings.

• What should I do if my TRUE METRIX test strips are damaged?

  Do not use test strips that appear damaged or came from a vial that was not closed tightly. Contact Trividia Health Customer Care at 1-800-803-6025 for assistance and replacement information.

• Is the TRUE METRIX GO meter suitable for forearm testing?

  No. While the TRUE METRIX and TRUE METRIX AIR meters are indicated for forearm testing, the TRUE METRIX GO meter is not indicated for alternative site testing and should be used on the fingertip.

• How do I obtain TRUE METRIX Control Solution?

  Control solutions are used to ensure your system is working properly. You can contact Trividia Health at 1-800-803-6025 (Monday-Friday, 8AM-8PM EST) for assistance in obtaining different levels of control solution.

• How much blood is required for a test?

  The TRUE METRIX system requires a very small sample size of 0.5 microliters of fresh capillary whole blood.

• What do I do if I get an error message on my meter?

  Consult the Troubleshooting section of your Owner's Booklet or visit the troubleshooting page on the Trividia Health website. If issues persist, contact Customer Care.