John Wood manufactures a comprehensive line of residential and commercial water heating solutions, including high-efficiency gas, electric, oil-fired, and tankless water heaters.
John Wood is a leading name in the water heating industry, particularly well-regarded in the Canadian market for its robust and reliable products. With a history of engineering excellence, the brand offers a diverse portfolio of water heaters designed to meet varying residential and commercial needs. Their product lineup includes atmospheric and power vent gas water heaters, electric storage tanks, oil-fired units, and high-efficiency tankless models. John Wood products are known for incorporating energy-saving features, such as ENERGY STAR® qualifications and advanced flue dampers, alongside durability enhancements like the exclusive TankSaver® design.
Safety and serviceability are core pillars of the John Wood brand. Many of their gas models feature the Flame Guard® Safety System to protect homeowners from combustible vapor ignition, as well as diagnostic gas valves for easy troubleshooting. Whether replacing an existing unit or installing a new system, John Wood provides dependable hot water solutions backed by strong warranties and a dedicated technical support network.
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For technical information or warranty inquiries, you can call 1-888-479-8324 or email techsupport@hotwater.com.
Many residential models come with an 8-Year Limited Tank Warranty and a 6-Year Limited Parts Warranty. Refer to your specific owner's manual for precise terms and conditions.
The model and serial number are typically located on the rating plate found on the front of the water heater.
Yes, many John Wood models, particularly in the atmospheric vent and power vent series, meet or exceed ENERGY STAR® criteria for energy efficiency.
For tankless models, the inlet water filter should be cleaned regularly—at least once every six months—to prevent clogging and ensure proper water flow.