HEAPETS manufactures smart pet care devices including automatic feeders, bird feeders with cameras, air purifiers, and grooming tools.
HEAPETS is a pet care brand focused on integrating smart technology into daily pet management. The company offers a variety of products designed to simplify the lives of pet owners, such as the P360 RFID Automatic Pet Feeder and the G02 Smart Bird Feeder equipped with AI recognition and 2K HD video capabilities.
In addition to feeding solutions, HEAPETS provides home environment and grooming tools, including pet-specific air purifiers like the P339 and P358 models, as well as low-noise dog clippers and grooming vacuums. The brand emphasizes user-friendly designs with features like app connectivity, scheduled feeding, and easy maintenance.
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You can reach HEAPETS support via email at service@heapets.com or by phone at 626-262-0959 (Mon-Fri, 9:00 am-5:00 pm CST).
No, the G02 Smart Bird Feeder and most HEAPETS smart devices require a 2.4GHz Wi-Fi network connection.
HEAPETS typically offers a one-year maintenance period or limited warranty starting from the purchase date, covering manufacturing defects.
Unplug the power adapter and plug it back in to restart the feeder. Check for any food blockages or foreign objects in the bowl area.