1. Wprowadzenie i koniecview
This manual provides detailed instructions for the installation, setup, and operation of your Veise VE017G-H Wi-Fi Smart Fingerprint Front Door Lock Set. This advanced lock offers multiple access methods and smart home integration for enhanced security and convenience.
Główne cechy:
- Inteligentne sterowanie Wi-Fi: Remote lock/unlock, password management, real-time notifications, activity logs via the KK Home App.
- 8 w 1 bezkluczykowy dostęp: Access via Fingerprint, App, Password, Cards, Backup Key, User Authorization, Code Sharing, and Voice.
- Sterowanie głosowe: Compatible with Amazon Alexa & Google Home for hands-free operation.
- Zwiększone bezpieczeństwo: ANSI Grade 3 and BHMA tested, IP55 weatherproof, built-in alarm, emergency power port, AES 128-bit encryption.
- Nowoczesny design: Matte Black finish with a retro handle set.
- Łatwa instalacja: Designed for DIY installation with a screwdriver.
2. Co jest zawarte
The Veise VE017G-H package includes the following components:
- Fingerprint Smart Lock with 2 Handles (Exterior & Interior assembly)
- Veise G1 Gateway
- 2 klucze
- 2 Karty IC
- Śruby
- Zatrzask
- Strajk
- Płyta montażowa
- Instrukcja instalacji i obsługi

3. Instrukcja instalacji
3.1 Kontrole przed instalacją
Before beginning installation, verify your door's compatibility and dimensions:
- Grubość drzwi: 1-3/8" to 2" (35 to 50mm).
- Średnica otworu: 1-1/2" or 2-1/8" (38mm or 54mm).
- Niepowodzenie: 2-3/8" or 2-3/4" (60mm or 70mm).
- Minimum Distance between holes: 5" (127mm).
- Odległość otworów na uchwyt: 7-8/8" to 8-7/8" (200 to 225mm).
- Bore Diameter for Handle: 3/8" (10mm).

Ensure your door is chiseled for the latch and strike plates. This lock is designed for single cylinder deadbolts and is not compatible with mortise/integrated locks.

3.2 Instalacja krok po kroku
It is strongly recommended to keep the door open or ajar during installation. Do not close the door before inserting the batteries. Do not insert the batteries until the lock is fully installed.
Video 1: Detailed guide on how to install the smart lock and handle sets.
- Zamontuj zatrzask i zaczep:
- Adjust the latch backset (60mm or 70mm) if necessary.
- Ensure the beveled edge of the latch bolt faces the direction the door swings shut.
- Secure the latch with screws.
- Zamontować listwę zaczepową na ościeżnicy drzwi.
- Zainstaluj zespół zewnętrzny:
- Poprowadź kabel poniżej zatrzasku.
- Insert the torque blade through the slot in the latch, ensuring it's horizontal.
- Align the exterior assembly with the door holes and secure it.
- Zainstaluj zespół wewnętrzny:
- Disassemble the battery cover.
- Insert the cable connector into the socket, pushing firmly until seated.
- Align the torque blade with the knob hole.
- Attach the interior assembly to the mounting plate and tighten the 3 screws.
- Insert 4 AA alkaline batteries (do not mix old and new batteries or different brands).
- Załóż pokrywę baterii.
- Install Handle Set:
- Ensure the handle set is compatible with your door's 3-hole spacing (7-8/8" to 8-7/8").
- Install the exterior handle, ensuring the handle button is not pressed during installation.
- Zamontuj klamkę wewnętrzną.
- Do not exert excessive force on the handle or hang objects on it.
4. App Setup & Connectivity
4.1 KK Home App Setup
The KK Home App allows full control and management of your smart lock.
Video 2: Instructions on how to pair the lock to the KKHome App and G1 Gateway.
- Pobierz i zarejestruj: Download the KK Home App from your app store. Register and log in to your account.
- Włącz uprawnienia: Turn on Bluetooth for iOS. For Android, turn on Location and Bluetooth, and grant location permission to the app. Keep your phone and lock within 2 meters during pairing.
- Dodaj urządzenie: Click "Add device" in the app. Scan the QR code or manually enter the ESN located on the back of the interior assembly. Follow in-app instructions to complete pairing.
- Zmień kod główny: After successful connection, tap on "Settings" then "Master code" to set a new 4-10 digit master PIN code.
4.2 G1 Gateway Pairing
The G1 Gateway enables Wi-Fi connectivity for your lock.
- Włączanie: Plug in the G1 Gateway. Keep it within 15 meters (49ft) of your home router.
- Skanowania QR code: Open the KK Home App and scan the QR code on the G1 Gateway.
- Reset Gateway: Find the RES button on the device, press and hold it for 5 seconds until the indicator starts to slowly flash.
- Połączenie Wi-Fi: Set up Wi-Fi connection. The gateway only works with 2.4G Wi-Fi networks. Click "next" to complete.
- Add Smart Lock: Add the smart lock in the App. Ensure the G1 gateway has been added successfully first. Keep the G1 gateway within 10 meters of the door lock.
4.3 Integracja sterowania głosowego
Integrate your smart lock with Amazon Alexa or Google Home for convenient voice commands.
Video 3: Guide on how to connect your Veise smart lock to Alexa.
After successfully connecting your G1 gateway and smart lock to the KK Home App, follow the in-app instructions to link your KK Home account with Alexa or Google Assistant. You can then use voice commands like "Alexa, unlock the front door" or "Alexa, lock the front door."
5. Instrukcja obsługi
5.1 Multiple Access Methods
Your Veise smart lock offers various ways to unlock and lock your door:

- Odcisk palca: Fast 0.2-second recognition.
- Kod PIN: Use the backlit keypad to enter your personalized code.
- Fob/IC Card: Tap the provided IC cards for quick entry.
- Klucz zapasowy: Traditional key access is always available.
- KK Home App: Remote lock/unlock from anywhere.
- Sterowanie głosowe: Use Alexa or Google Home commands.
5.2 Funkcja automatycznej blokady
The auto-lock feature automatically locks your door after a set period, providing peace of mind.

5.3 Zdalne zarządzanie
Manage your lock's access and monitor activity remotely through the KK Home App.

- Generate Passwords: Create permanent, one-time, duration, or recurring codes for various users.
- Zarządzaj użytkownikami: Add or remove users and assign specific access permissions.
- Powiadomienia w czasie rzeczywistym: Receive instant alerts on your phone when the door is locked or unlocked.
- Dzienniki aktywności: View a detailed history of all lock and unlock events.

5.4 Funkcje bezpieczeństwa
The lock incorporates several features to enhance security:
- Kod dostępu zabezpieczający przed podglądaniem: Enter random digits before or after your actual PIN to prevent others from guessing your code.
- Lockout Alarm: The lock will trigger an alarm and temporarily disable access after multiple incorrect entry attempts.
- Odporność na warunki atmosferyczne IP55: Zaprojektowane tak, aby wytrzymać różne warunki atmosferyczne.


5.5 Tryby specjalne
- Tryb poza domem: Activates an alarm if the lock is unlocked mechanically or by thumb turn.
- Tryb cichy: Disables sound prompts for quiet operation.
- Podświetlana klawiatura: Keypad illuminates for easy visibility in low light conditions.


6. Konserwacja
6.1 Wymiana baterii
The lock requires 4 AA alkaline batteries. Replace batteries when the low battery alarm is triggered.

6.2 Zasilanie awaryjne
In case of complete battery depletion, an emergency Type-C port is available for temporary power to unlock the door.
7. Rozwiązywanie Problemów
If you encounter issues with your Veise smart lock, refer to the following common problems and solutions:
Video 4: Troubleshooting guide for the VE017G-H smart lock.
| Problem | Rozwiązanie |
|---|---|
| The latch bolt keeps going in and out. | Disassemble and reinstall the lock by following the installation tips:
|
| Can only be unlocked with a key; password, fingerprint, and mobile app unlocking are unavailable. | Press and hold the reset button with the reset tool for 5 seconds. The lock will resume normal operation after resetting. |
| Keeps showing stuck. Key/password/fingerprint/KK Home App can't be unlocked and locked. | Poprowadź kabel pod zatrzaskiem i wsuń ostrze Torque Blade poziomo w szczelinę zatrzasku, upewniając się, że zarówno ostrze, jak i szczelina są wypoziomowane. |
| Connection failed during pairing or lock not found. | Perform a resetting on the lock. Test if the default master code (12345678) works to unlock. Make sure Bluetooth is turned on in your phone's settings and the lock is supplied with power. |
| Nie można zmienić głównego kodu PIN. | Aby zresetować blokadę i przeprogramować wszystkie kody PIN, zapoznaj się z Skróconą instrukcją obsługi. |
| Forgot Master PIN Code. | Perform a factory reset to clear all PIN Codes. Once reset, all PIN Codes will be deleted and the Master PIN Code will be reset to the default (12345678). |
| Automatyczna blokada nie działa. | If the light continues to flash red and the voice announces "Low battery", replace the batteries with four new AA alkaline batteries. See Quick Setup to activate the auto-lock feature. |
| Fingerprint can't unlock. | Wyczyść czujnik odcisków palców i spróbuj ponownie. |
| Lock setup failed. | Make sure the lock is installed correctly. Insert fresh batteries and make sure the cable is properly connected, not pinched. After installation, reset the lock to the factory default settings. |
| Klawiatura nie reaguje. | Make sure batteries are inserted correctly. If the battery indicator flashes continuously, the batteries are low. Replace them with four new AA alkaline batteries. Make sure that the cable is properly connected and has not been damaged during installation. |
8. Specyfikacje
| Funkcja | Szczegół |
|---|---|
| Marka | Weise |
| Nazwa modelu | VE017G-H |
| Typ zamka | Biometryczny, zasuwkowy, klawiatura |
| Tworzywo | Aluminium |
| Kolor | Matowa czerń |
| Rodzaj wykończenia | Matowa czerń |
| Wymiary przedmiotu Dł. x Szer. x Wys. | 12.83 x 9.29 x 3.74 cala |
| Waga przedmiotu | 5.37 funta |
| Protokół łączności | Bluetooth, Wi-Fi 2.4 GHz |
| Typ kontrolera | APP, Amazon Alexa, Google Assistant, Hand Control |
| Wymagane baterie | 4 baterie AA (brak w zestawie) |
| Typ ogniwa baterii | Alkaliczny |
| Cechy specjalne | Auto-Lock, Back-Lit Keypad, Fingerprint, One-Touch Lock, Smart Lock with Retro Handle Set, Wi-Fi Remote Control, Remote Lock/Unlock, Remote Access Sharing, Real-time Notifications, Instant Access Log, Monitor Lock Status, Alexa and Google Voice Control, Remotely Generate/Modify/Delete Code, Voice Prompts in 3 Languages, US-Based Customer Support |
9. Gwarancja i wsparcie
Veise oferuje kompleksowe wsparcie dla Twojego produktu:
- Gwarancja: At least 1-year warranty.
- Online Phone Support: Monday–Friday, 9 AM–5 PM PST.
- Pomoc e-mailowa: 24/7 email support.
If you have any questions or require assistance, please contact us first!
- Bezpłatna infolinia: +1 (855) 400-3853 (USA)
- E-mail: support@iveise.com





