1. Wprowadzenie
This manual provides detailed instructions for the installation, setup, operation, and maintenance of your Veise RZ09 Smart Lock. Please read this manual thoroughly before installation and use to ensure proper function and safety.
2. Koniec produktuview
2.1 Zawartość opakowania
The Veise RZ09 Smart Lock package includes the following components:
- Inteligentny zamek na odcisk palca z klamką
- Instrukcja obsługi instalacji
- Płyta montażowa
- 2 klucze mechaniczne
- 2 IC Cards (Fobs)
- Programming Quick Setup Guide
- Śruby
- Zatrzask
- Blacha zaczepowa

Image: Veise RZ09 Smart Lock and included accessories.
2.2 Główne cechy
- 7-in-1 Access Methods: Fingerprint, Mobile App, Web Portal, Fobs, Keypad Code, eKey Sharing, Mechanical Key.
- Kontrola aplikacji: Manage passwords, access logs, and eKeys via the mobile application.
- Multiple Passwords: Generate permanent, timed, one-time, or recurring passcodes (over 250 capacity).
- Możliwość zdalnego sterowania: Requires Veise G2 Gateway (sold separately) for remote access, real-time logging, and integration with Alexa/Google Assistant.
- Automatyczne blokowanie: Configurable auto-lock feature (1-999 seconds) and one-touch locking via the keypad.
- Ergonomiczna konstrukcja: Fingerprint sensor integrated into the handle for single-motion unlocking.
- Regulowany uchwyt: Compatible with both left and right-handed doors.

Image: Unlocking the smart lock with a fingerprint.

Image: Various access methods for the smart lock.
3. Instalacja
The Veise RZ09 Smart Lock is designed for easy installation on most US standard left and right-handed doors without requiring additional drilling. Ensure your door meets the following specifications before proceeding.
3.1 Sprawdzenie zgodności drzwi
- Grubość drzwi: 1-3/8" to 2" (35mm-50mm)
- Średnica otworu: 2-1/8" (54 mm)
- Niepowodzenie: 2-3/8" lub 2-3/4" (60 mm lub 70 mm)
- Średnica otworu: 1" (25 mm)
- Minimum Distance (if installing above an existing deadbolt): 1-7/8" (47mm) from the center of the passage hole to the center of the deadbolt hole.
The lock is compatible with single cylinder deadbolts but not with mortise or integrated lock systems.

Image: Door measurement and compatibility guide.
3.2 Kroki instalacji
Refer to the included "Installation Instruction Manual" and "Programming Quick Setup Guide" for detailed, step-by-step instructions. A general overview Proces obejmuje:
- Prepare the door and frame, ensuring correct measurements and hole alignment.
- Zamontuj zatrzask i blachę zaczepową.
- Install the exterior assembly, ensuring the spindle is correctly oriented.
- Zamontuj wewnętrzną płytę montażową.
- Podłącz kabel z zespołu zewnętrznego do zespołu wewnętrznego.
- Secure the interior assembly to the mounting plate.
- Install the batteries (4 AA batteries, not included).
- Test the lock's mechanical function.
Ważny: The handle direction can be adjusted for left or right-handed doors during installation. Ensure the correct orientation for optimal performance.

Image: Handle adjustment for door orientation.
4. Konfiguracja i programowanie
After physical installation, configure your smart lock using the mobile application.
4.1 Mobile App Installation and Pairing
- Download the "DDLock" or "TTLock" app from your smartphone's app store.
- Załóż konto i zaloguj się.
- Enable Bluetooth on your smartphone and ensure you are within close proximity to the lock.
- In the app, select "Add Lock" and follow the on-screen instructions to pair your RZ09 Smart Lock.

Image: DDLock app interface for lock management.
4.2 User and Access Management
The app allows you to manage various access methods:
- Odciski palców: Add and manage multiple fingerprints for quick access. Ensure fingers are clean and dry for optimal recognition.
- Hasła: Create permanent, timed, one-time, or recurring passcodes for different users.
- eKlucze: Share electronic keys with family, guests, or tenants for app-based access.
- IC Cards (Fobs): Program the included IC cards for tap-to-unlock functionality.

Image: User management in the mobile application.
4.3 Remote Access (Optional)
For remote access features, including real-time logging, remote unlocking, and voice assistant integration (Alexa, Google Assistant), the Veise G2 WiFi Gateway is required (sold separately).

Image: Veise G2 WiFi Gateway for remote functionality.
5. Instrukcja obsługi
5.1 Odblokowanie drzwi
- Odcisk palca: Place a registered finger on the sensor located on the handle. The lock will unlock within approximately 1.5 seconds.
- Kod klawiatury: Enter your valid passcode on the keypad and press '#'.
- Aplikacja mobilna: Use the unlock function within the DDLock/TTLock app (requires Bluetooth or G2 Gateway for remote).
- IC Card (Fob): Tap the registered IC card against the keypad.
- Klucz mechaniczny: Insert the physical key into the keyhole located at the bottom of the exterior handle and turn to unlock.
5.2 Zamykanie drzwi
- Automatyczna blokada: If enabled, the lock will automatically engage after a set period (1-999 seconds) once the door is closed.
- Blokada jednym dotknięciem: Press and hold the '#' symbol on the keypad for 2 seconds.
- Aplikacja mobilna: Use the lock function within the DDLock/TTLock app (requires Bluetooth or G2 Gateway for remote).

Image: Auto-lock and one-touch locking features.
5.3 Tryb przejścia
Passage Mode keeps the door unlocked for continuous access without requiring credentials. This is useful for periods of high traffic or when the door needs to remain open.
- Activating Passage Mode: This can typically be done via a switch on the interior back plate of the lock or through the mobile application.
- Deactivating Passage Mode: Switch it off via the back plate or the app to re-enable normal locking functions.

Image: Passage Mode activation switch.
6. Konserwacja
6.1 Wymiana baterii
The Veise RZ09 Smart Lock requires 4 AA batteries (not included). The lock will provide a low battery alert when replacement is needed. Battery life is approximately up to 1 year depending on usage.
- When the battery is low, the lock will indicate this visually or audibly.
- Replace all four AA batteries simultaneously with new, high-quality alkaline batteries.
- Podczas instalacji należy zwrócić uwagę na prawidłową biegunowość.

Image: Low battery alert notification.
6.2 Czyszczenie
Wyczyść zewnętrzną część zamka miękką szmatką.amp ściereczką. Unikaj środków czyszczących o działaniu ściernym i rozpuszczalników, które mogą uszkodzić wykończenie lub elementy elektroniczne.
7. Rozwiązywanie Problemów
| Problem | Możliwa przyczyna | Rozwiązanie |
|---|---|---|
| Blokada nie odpowiada. | Martwe baterie. | Wymień wszystkie 4 baterie AA. |
| Odcisk palca nie został rozpoznany. | Finger is dirty, wet, or not properly placed. | Ensure finger is clean and dry. Reposition finger firmly on the sensor. Re-register fingerprint if issues persist. |
| Keypad code not working. | Incorrect code entered; keypad not active. | Ensure the keypad is illuminated before entering the code. Verify the code is correct in the app. |
| Lock does not pair with app. | Bluetooth off; too far from lock; app issue. | Ensure Bluetooth is on and you are close to the lock. Restart the app or phone. |
| Lock jams or doesn't retract latch. | Improper installation; door alignment issue. | Review installation steps, especially spindle alignment and latch operation. Check door frame for obstructions. |
| Zdalny dostęp nie działa. | Veise G2 Gateway not connected or configured. | Ensure the G2 Gateway is powered on, connected to Wi-Fi, and properly paired with the lock and app. |
8. Specyfikacje
| Funkcja | Szczegół |
|---|---|
| Marka | Weise |
| Nazwa modelu | RZ09 |
| Typ zamka | Biometryczny, Zamek szyfrowy, Klawiatura |
| Tworzywo | Aluminium, Metal |
| Kolor | Matowa czerń |
| Pozycja Wymiary (dł. x szer. x wys.) | 9.17 x 7.17 x 3.54 cala |
| Waga przedmiotu | 3.78 funta |
| Źródło zasilania | Battery-Powered (4 AA batteries, not included) |
| Protokół łączności | Bluetooth, Wi-Fi (with Veise G2 WiFi Gateway) |
| Typ kontrolera | APP, Google Assistant, Amazon Alexa, Apple Watch, iOS, Android |
| Cechy specjalne | Auto-lock & One Touch Locking, User Friendly App, Compatible with Alexa and Google Assistant (Veise G2 WiFi Gateway Required), Fingerprint Smart Lock with Handle, Web Portal User Management, App Control & Ekeys |
| Metoda instalacji | Wkręcane |
| Stosowanie | Front Door, Back Door, Home, House, Hotel, Apartment, Office, Rental, etc. |
9. Gwarancja i wsparcie
Veise offers a minimum of a 1-year product warranty. For technical assistance or warranty claims, please contact Veise customer support.
- Online Phone Support: Monday to Friday, 9 AM to 5 PM PST.
- Usługa e-mail: 24/7 after-sales email support.
Refer to the official Veise webAby uzyskać najaktualniejsze dane kontaktowe, odwiedź witrynę lub dokumentację zakupu.





