1. Wprowadzenie
The Poly Sync 20 USB-A is a personal smart speakerphone designed for flexible work environments. It offers high-quality audio for calls and music, with versatile connectivity options for both computers and mobile devices. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your device.

Obraz 1.1: Góra view of the Poly Sync 20 USB-A speakerphone, highlighting its control interface.
2. Co znajduje się w pudełku
Sprawdź, czy w opakowaniu produktu znajdują się wszystkie elementy:
- Poly Sync 20 USB-A Głośnik telefoniczny
- Etui transportowe
- Falrep
- Szybki przewodnik

Image 2.1: The Poly Sync 20 speakerphone stored within its included carrying case.
3. Koniec produktuview
The Poly Sync 20 features intuitive controls and indicators for seamless communication and media playback.
3.1. Układ urządzenia

Obraz 3.1: Pod kątem view of the Poly Sync 20, illustrating its compact design and control panel.
3.2. Kontrolki i wskaźniki
- Programowalny przycisk: Customizable for various functions like play/pause music, last-number redial, or voice assistant activation.
- Regulacja głośności (+/-): Dostosuj poziom wyjściowy dźwięku.
- Przycisk wyciszenia: Mutes or unmutes the microphone. A highly visible light bar indicates call status, including mute.
- Przycisk dzwonienia: Odbieranie i kończenie połączeń.
- Przycisk Bluetooth: Inicjuje tryb parowania Bluetooth.
- Przycisk zasilania: Włącza lub wyłącza urządzenie.
- Kabel USB typu A: Integrated cable for PC/Mac connection and charging.
- Port USB-A: Do ładowania urządzeń zewnętrznych, np. smartfonów.
4. Konfiguracja
4.1. Opłata początkowa
Before first use, fully charge your Poly Sync 20. Connect the integrated USB-A cable to a powered USB-A port on your computer or a USB wall adapter. The device has up to 20 hours of battery life on a full charge.
4.2. Connecting to a PC/Mac (USB-A)
- Unwrap the integrated USB-A cable from the base of the speakerphone.
- Plug the USB-A cable into an available USB-A port on your computer.
- The speakerphone will power on automatically and be recognized by your computer as an audio device.
4.3. Łączenie z urządzeniem mobilnym (Bluetooth)
- Power on the Poly Sync 20 by pressing and holding the Power button until the light bar illuminates.
- Press and hold the Bluetooth button on the speakerphone until you hear "pairing" and the light bar flashes blue.
- On your mobile device, go to Bluetooth settings and select "Poly Sync 20" from the list of available devices.
- Once paired, you will hear "pairing successful" and the light bar will turn solid blue.

Image 4.1: The Poly Sync 20 connected to both a laptop via USB and a smartphone via Bluetooth.
5. Obsługa urządzenia
5.1. Basic Call and Media Controls
- Odbieranie / kończenie połączeń: Naciśnij przycisk połączenia.
- Regulacja głośności: Naciśnij przycisk zwiększania lub zmniejszania głośności.
- Wyciszanie mikrofonu: Press the Mute button. The light bar will change color to indicate mute status.
- Odtwarzanie/wstrzymywanie muzyki: Use the programmable button if configured for this function, or control directly from your connected device.
5.2. Programowalny przycisk
The rocket-shaped programmable button can be customized using the Poly Lens desktop application. Default functions may include play/pause music, last-number redial, or activating your device's voice assistant.
5.3. Using as a Portable Charger
The Poly Sync 20 can charge your mobile devices. Connect your smartphone or other USB-powered device to the USB-A port on the side of the speakerphone. This feature is active when the speakerphone has sufficient battery charge or is connected to a power source.

Image 5.1: The Poly Sync 20 functioning as a portable charger for a smartphone.
5.4. Poly Lens Desktop Application
For advanced settings, firmware updates, and customization of the programmable button, download and install the Poly Lens desktop application from the official Poly website. This application provides insights into device usage and helps optimize your workspace connectivity.

Image 5.2: The Poly Lens desktop application interface for device management.
6. Konserwacja
6.1. Czyszczenie
To clean your Poly Sync 20, use a soft, dry, lint-free cloth. For stubborn dirt, a slightly damp cloth with mild soap can be used, ensuring no moisture enters any openings. Avoid abrasive cleaners or solvents.
6.2. Przechowywanie
When not in use, store the speakerphone in its provided carrying case to protect it from dust and physical damage. Store in a cool, dry place away from direct sunlight and extreme temperatures.
7. Rozwiązywanie Problemów
| Problem | Możliwa przyczyna | Rozwiązanie |
|---|---|---|
| No audio from speakerphone | Device not powered on, not connected, or volume too low. | Ensure device is powered on. Check USB or Bluetooth connection. Increase volume on speakerphone and connected device. Verify speakerphone is selected as the audio output device on your computer/phone. |
| Mikrofon nie działa | Microphone muted or not selected as input device. | Press the Mute button to unmute. Verify speakerphone is selected as the audio input device on your computer/phone. |
| Problemy z parowaniem Bluetooth | Device not in pairing mode, or previously paired. | Ensure speakerphone is in pairing mode (flashing blue light). Delete "Poly Sync 20" from your device's Bluetooth list and try pairing again. Ensure devices are within 10 meters (33 feet). |
| Słaba jakość dźwięku | Interference, low battery, or outdated firmware. | Move away from other wireless devices. Charge the speakerphone. Update firmware using the Poly Lens app. |
| Device not charging external phone | Speakerphone battery low or not connected to power. | Ensure the Poly Sync 20 has sufficient battery charge or is connected to a power source via its integrated USB-A cable. |
8. Specyfikacje
- Nazwa modelu: PolySync 20
- Numer modelu: 216865-02
- Łączność: Bluetooth, USB-A
- Technologia komunikacji bezprzewodowej: Bluetooth
- Zasięg Bluetooth: Do 10 metrów (33 stóp)
- Czas pracy baterii: Do 20 godzin
- Źródło zasilania: Zasilany bateryjnie
- Czas ładowania: Około 4 godziny do pełnego naładowania
- Typ głośnika: Multimedia, with bass reflex system and dual passive radiators
- Rozmiar głośnika: 40 milimetrów
- Tryb wyjścia audio: Stereofoniczny
- Pasmo przenoszenia: 80 Hz do 20 kHz
- Mikrofon: Multi-microphone steerable array for echo and noise reduction
- Cechy szczególne: IP64 dust- and water-resistant, Portable charger, Programmable button
- Wymiary produktu: 3.7" gł. x 7.2" szer. x 1.3" wys. (9.4 cm gł. x 18.3 cm szer. x 3.3 cm wys.)
- Waga przedmiotu: 1.19 funtów (0.54 kg)
- Tworzywo: Plastikowy
- Zawartość zestawu: Speakerphone, carrying case, lanyard, quick start guide
9. Gwarancja i wsparcie
9.1. Informacje o gwarancji
The Poly Sync 20 USB-A comes with a limited warranty. For specific terms and conditions, please refer to the warranty documentation included with your product or visit the official Poly webZachowaj dowód zakupu na wypadek roszczeń gwarancyjnych.
9.2. Obsługa klienta
For technical assistance, product registration, or to download the Poly Lens application, please visit the official Poly support webstronę. Znajdziesz tam również odpowiedzi na często zadawane pytania i dodatkowe materiały.





