1. Koniec produktuview
The ARRIS SURFboard mAX Pro W31 is a Tri-Band Mesh Ready Wi-Fi 6 Router designed to provide high-speed, reliable wireless internet coverage throughout your home. Utilizing AX11000 Wi-Fi technology, it offers speeds up to 11 Gbps and coverage up to 3,000 sq ft. This router is optimized for demanding applications such as virtual reality, online gaming, and 4K video streaming, ensuring a robust and efficient network experience.
Image: The ARRIS SURFboard mAX Pro W31 router, a cylindrical black device with a blue illuminated base, designed for modern home networks.
2. Zawartość opakowania
Sprawdź, czy w opakowaniu produktu znajdują się wszystkie elementy:
- ARRIS SURFboard mAX Pro W31 Wi-Fi 6 Router
- Zasilacz sieciowy
- Kabel Ethernet
Image: The ARRIS SURFboard mAX Pro W31 router displayed alongside its retail packaging, illustrating the product and its box.
3. Przewodnik konfiguracji
Follow these steps for a simple and secure setup of your ARRIS SURFboard mAX Pro W31 router:
- Connect to Internet Modem: Connect one end of the provided Ethernet cable to the WAN port on your SURFboard mAX Pro W31 router and the other end to an available Ethernet port on your existing internet modem (DOCSIS cable, Fiber, Satellite, or 5G/Cellular modem).
- Włączanie: Connect the AC Power Adapter to the router's power input and then plug it into a power outlet. Wait for the router to power on and initialize. The LED indicator will show its status.
- Download SURFboard Central App: Download the SURFboard Central app from your mobile device's app store. The app provides step-by-step instructions for configuration and network management.
- Postępuj zgodnie z instrukcjami w aplikacji: Open the SURFboard Central app and follow the on-screen prompts to complete the setup process, including creating your Wi-Fi network name (SSID) and password.
Image: Icons representing the download of the SURFboard Central app and the ease of app-guided setup for the router.
4. Główne cechy i działanie
4.1 Tri-Band Wi-Fi 6 (802.11ax) Technology
The SURFboard mAX Pro W31 features Tri-Band (2.4GHz/5GHz/5GHz High) 4x4 design with eight Wi-Fi 6 streams, delivering combined speeds up to 11,000 Mbps. This advanced technology ensures optimal performance for multiple devices simultaneously, reducing buffering and improving responsiveness for activities like online gaming and 4K streaming.
Image: A graphic displaying the 'Tri-Band Gigabit Wi-Fi 6' logo, highlighting the router's advanced wireless capabilities.
4.2 Mesh System Expandability
This router is mesh-compatible, allowing you to expand your network coverage by adding additional W131 or W31 SURFboard mesh devices. This creates a seamless whole-home Wi-Fi 6 mesh system, extending true gigabit speeds across larger areas up to 3,000 sq ft per router.
Image: A diagram illustrating mesh Wi-Fi coverage within a multi-story home, showing how the system optimizes network performance throughout the space.
4.3 porty Gigabit Ethernet
The router includes 3 Gigabit Ethernet LAN ports and 1 Gigabit Ethernet WAN port, providing high-speed wired connectivity for devices such as gaming consoles, desktop computers, and network-attached storage (NAS).
5. SURFboard Central App Features
The SURFboard Central app offers comprehensive control and monitoring of your home network:
- Monitorowanie na żywo: View connected devices and network activity.
- Kontrola rodzicielska: Set time limits, pause internet access, and create reward-based activities for children.
- Jakość usług (QoS): Nadaj priorytet ruchowi sieciowemu dla określonych aplikacji lub urządzeń.
- Sieć gości: Utwórz oddzielną sieć Wi-Fi dla gości, zwiększając bezpieczeństwo.
- Who's Home Feature: Receive alerts when devices connect to or disconnect from your network.
- Integracja IFTTT: Connect with third-party smart home brands like Sonos, Fitbit, Ring, and Philips Hue.
Image: A smartphone screen displaying the SURFboard Central app interface, showing network speed, connected devices, and optimization options.
Image: Icons representing key app features: Parental Controls, Quality of Service (QoS), and Guest Network functionality.
6. Wytyczne dotyczące rozmieszczenia
For optimal Wi-Fi performance, consider the following placement guidelines:
- Place the router in a central location within your home.
- Elevate the router, ideally on a shelf or desk, to minimize signal obstruction.
- Unikaj umieszczania routera w pobliżu dużych metalowych obiektów, betonowych ścian lub urządzeń emitujących zakłócenia elektromagnetyczne (np. kuchenek mikrofalowych, telefonów bezprzewodowych).
- Aby zapobiec przegrzaniu, należy zapewnić odpowiednią wentylację wokół routera.
Image: The ARRIS SURFboard mAX Pro W31 router positioned on a white shelf, demonstrating an ideal elevated placement for optimal signal distribution.
7. Konserwacja
Regularna konserwacja pomaga zapewnić długowieczność i optymalną wydajność routera:
- Aktualizacje oprogramowania układowego: The SURFboard Central app will notify you of available firmware updates. Install these updates to ensure your router has the latest features and security enhancements.
- Okresowe ponowne uruchamianie: Restarting your router every few weeks can resolve minor network issues and improve performance. Unplug the power adapter, wait 30 seconds, then plug it back in.
- Zachowaj czystosc: Gently wipe the exterior of the router with a soft, dry cloth. Ensure ventilation openings are free from dust.
8. Rozwiązywanie Problemów
If you encounter issues with your SURFboard mAX Pro W31 router, consider the following common solutions:
- Brak połączenia z internetem:
- Check all cable connections between the router, modem, and power outlets.
- Uruchom ponownie modem i router.
- Verify your internet service is active with your Internet Service Provider (ISP).
- Niska prędkość Wi-Fi:
- Ensure the router is placed in an optimal location, away from obstructions and interference.
- Check for too many devices connected to the network simultaneously.
- Perform a speed test to confirm your internet plan's speed.
- Update router firmware via the SURFboard Central app.
- Nie można połączyć się z Wi-Fi:
- Sprawdź, czy wybrałeś prawidłową nazwę sieci Wi-Fi (SSID) i czy podałeś prawidłowe hasło.
- Uruchom ponownie urządzenie i spróbuj ponownie nawiązać połączenie.
- Ensure the router's Wi-Fi is enabled (check LED indicators).
9. Specyfikacje
| Nazwa modelu | W31 |
| Typ bezprzewodowy | 802.11ax (WiFi 6) |
| Klasa pasma częstotliwości | Tri-Band (2.4GHz/5GHz/5GHz High) |
| Prędkości Wi-Fi | Do 11,000 Mb/s (AX11000) |
| Zasięg | Up to 3,000 sq ft (per router) |
| Porty Ethernet | 3 x Gigabitowa sieć LAN, 1 x Gigabitowa sieć WAN |
| Typ anteny | Wewnętrzny |
| Cechy specjalne | QoS, WPS, Mesh-compatible, Alexa Support |
| Preset Wi-Fi Security | WPA2-PSK (AES) |
| Kompatybilne urządzenia | iPhone, cell phone, Tablet, computer, streaming devices, smart TV, IoT devices |
| Wymiary produktu (dł. x szer. x wys.) | 4 x 4 x 8 cala |
| Waga przedmiotu | 2.2 funta |
| Producent | Komórka |
10. Gwarancja i wsparcie
10.1 Informacje o gwarancji
The ARRIS SURFboard mAX Pro W31 router comes with a 2-roczna ograniczona gwarancja provided by ARRIS. Please retain your proof of purchase for warranty claims.
Image: An icon indicating a 2-Year Warranty, signifying the product's coverage period.
10.2 Obsługa klienta
For technical assistance or support, please contact ARRIS Customer Support:
- Live Chat and Phone Support: Dostępne od 8:00 do 1:00 czasu wschodniego.
- Refer to the SURFboard Central app for additional help resources and FAQs.
