Politecom VVX 1500

Polycom VVX 1500 IP Video Phone User Manual

Model: VVX 1500 (P/N: 2200-18061-025)

Marka: Polycom

1. Wprowadzenie

The Polycom VVX 1500 is an advanced IP video phone designed for business environments, offering a comprehensive Unified Communications (UC) solution. It integrates one-touch video calling, business applications, and robust IP telephony features, making it suitable for managers and knowledge workers.

Główne cechy obejmują:

Polycom VVX 1500 IP Video Phone, front view with screen open

Rycina 1: Przód view of the Polycom VVX 1500 IP Video Phone with its screen open, displaying a video call interface.

2. Zawartość opakowania

Verify that all items are present in your Polycom VVX 1500 package:

3. Instrukcje konfiguracji

Follow these steps to set up your Polycom VVX 1500 IP Video Phone:

  1. Podłącz słuchawkę: Plug one end of the coiled handset cord into the handset and the other end into the handset port on the back of the phone console.
  2. Połącz z siecią:
    • Connect one end of the Ethernet cable to the LAN port on the back of the phone.
    • Podłącz drugi koniec kabla Ethernet do przełącznika sieciowego lub routera.
    • Notatka: If your network provides Power over Ethernet (PoE), the phone will power on automatically.
  3. Podłącz zasilanie (jeśli nie używasz PoE): If PoE is not available, connect the power adapter to the power port on the back of the phone, then plug the adapter into a wall outlet.
  4. Pierwsze uruchomienie: The phone will power on and begin its boot sequence. This may take a few minutes. The screen will display the Polycom logo and then proceed to load the operating system and network configuration.
  5. Konfiguracja sieci:
    • The phone is typically configured to obtain an IP address automatically via DHCP.
    • If static IP configuration is required, access the phone's settings menu after boot-up (refer to Section 4.3 for menu navigation).
Polycom VVX 1500 IP Video Phone, side view pokazujące porty

Rysunek 2: Strona view of the Polycom VVX 1500 IP Video Phone, illustrating the angle of the screen and the general profile urządzenia.

4. Instrukcja obsługi

4.1 Wykonywanie i odbieranie połączeń

4.2 Rozmowy wideo

The VVX 1500 supports one-touch video calls. Ensure your network and the recipient's device support video communication protocols (H.323 or SIP video).

4.3 Navigation and Menus

The VVX 1500 features a large touchscreen display and physical navigation buttons.

4.4 Funkcje połączeń

5. Konserwacja

To ensure the longevity and optimal performance of your Polycom VVX 1500, follow these maintenance guidelines:

6. Rozwiązywanie Problemów

This section addresses common issues you might encounter with your Polycom VVX 1500.

ProblemMożliwa przyczynaRozwiązanie
Telefon się nie włącza.Brak zasilania przez PoE lub zasilacz.
  • Sprawdź, czy kabel Ethernet jest prawidłowo podłączony do portu obsługującego technologię PoE.
  • If using power adapter, ensure it is correctly plugged into the phone and a working wall outlet.
"Config Error" or "Network Down" message.Network connectivity issue or incorrect configuration.
  • Check Ethernet cable connection to the phone and network switch/router.
  • Ensure the network port is active and configured correctly for the phone.
  • Verify DHCP server is operational or static IP settings are correct.
  • Contact your IT administrator for network configuration assistance.
Brak sygnału wybierania lub niemożność wykonywania połączeń.Phone not registered with SIP/H.323 server, or network issue.
  • Check network connection (see "Config Error" above).
  • Verify SIP/H.323 registration status on the phone's display.
  • Confirm account credentials and server settings with your VoIP service provider or IT department.
Video not working during a call.Camera muted, network bandwidth, or recipient device incompatibility.
  • Ensure the camera is not muted on the phone's screen.
  • Check network bandwidth and quality.
  • Confirm the recipient's device supports video calls and is properly configured.

7. Specyfikacje

FunkcjaSzczegół
Numer modelu2200-18061-025
Wymiary produktu (dł. x szer. x wys.)7.5 x 7.1 x 5.9 cala (19.05 x 18.03 x 14.99 cm)
Waga przedmiotu1.98 funta (0.9 kilograma)
Widoczna przekątna ekranu7 cali (18 cm)
KolorCzarny
Typ telefonuSznurowy
Źródło zasilaniaCorded Electric (supports PoE)
Typ dialeraPojedyncza klawiatura
Typ systemu odbierającegoCyfrowy
Kompatybilne urządzeniaH.323, SIP, IP Networks, PBX Systems
Możliwość prowadzenia rozmów konferencyjnych3-drożny
Językangielski
ProducentPOLYCOM AUDIO

8. Gwarancja i wsparcie

8.1 Gwarancja na produkt

Polycom products typically come with a limited hardware warranty. The duration and terms of the warranty may vary by region and point of purchase. Please refer to the warranty documentation provided with your product or visit the official Polycom webStrona zawiera szczegółowe informacje o gwarancji.

Notatka: This product is intended for business use and may require professional installation or configuration by an IT administrator or VoIP service provider.

8.2 Wsparcie techniczne

For technical assistance, configuration issues, or advanced troubleshooting, please contact your IT department or VoIP service provider. You can also find support resources, FAQs, and documentation on the official Polycom support webstrona:

https://support.polycom.com/

When contacting support, please have your product model number (VVX 1500) and serial number ready. The serial number is typically located on a label on the bottom of the phone console.