Xprinter H500B, H500E

Xprinter H500B/H500E Thermal Transfer Ribbon Label Barcode Printer User Manual

Models: H500B, H500E

1. Wprowadzenie

This manual provides detailed instructions for the setup, operation, and maintenance of your Xprinter H500B/H500E Thermal Transfer Ribbon Label Barcode Printer. Please read this manual thoroughly before using the printer to ensure optimal performance and longevity.

Główne cechy:

  • Supports both direct thermal and thermal transfer printing.
  • High-speed printing up to 127 mm/s (H500B) or 101.6 mm/s (H500E).
  • Accommodates 300-meter ribbons for reduced downtime.
  • Compatible with Windows (XP and newer) and Linux operating systems.
  • Available in 203 DPI (H500B) and 300 DPI (H500E) resolutions.
  • Versatile for various label types including thermal transfer, PET/PVC, wash care, and jewelry labels.
  • Equipped with a powerful 32-bit processor, 4MB Flash Memory, 8MB SDRAM, and an SD card reader for memory expansion up to 4 GB.
  • Includes free labeling software and Windows drivers.

2. Zawartość opakowania

Sprawdź, czy wszystkie wymienione poniżej elementy znajdują się w Twojej paczce. Jeśli brakuje któregokolwiek z nich lub jest on uszkodzony, skontaktuj się ze sprzedawcą.

Xprinter H500B/H500E printer and accessories

Figure 2.1: Printer and included accessories (Robbin, Shaft, Cable, CD Driver, Sticker Paper, Post, Adaptor, Plug).

  • Xprinter H500B/H500E Printer
  • Zasilacz i kabel
  • Kabel USB
  • Ribbon Spindles (Shaft, Post)
  • CD Driver (Software and Drivers)
  • Szybki przewodnik (jeśli dotyczy)

3. Przewodnik konfiguracji

3.1 Rozpakowywanie i umieszczanie

  • Ostrożnie wyjmij drukarkę z opakowania.
  • Place the printer on a stable, flat surface near a power outlet and your computer.
  • Należy zapewnić odpowiednią wentylację wokół drukarki.

3.2 Podłączanie zasilania

  • Podłącz zasilacz do portu zasilania drukarki.
  • Plug the power cable into a suitable electrical outlet (100-240V AC).
  • Włącz drukarkę za pomocą wyłącznika zasilania.

3.3 Ładowanie nośników (etykiet i taśmy)

The printer supports both direct thermal and thermal transfer printing. For thermal transfer printing, a ribbon is required.

Printer interior with open lid, showing media loading area

Figure 3.1: Open printer lid showing the internal mechanism for media loading.

Z góry na dół view of printer interior with label roll

Rysunek 3.2: Góra view of the printer's internal components, including the label roll path.

Strona view of printer interior with label roll and ribbon path

Rysunek 3.3: Strona view illustrating the label and ribbon loading paths within the printer.

  1. Otwórz górną pokrywę drukarki.
  2. Ładowanie etykiet: Place the label roll onto the media spindle. Ensure the labels feed smoothly through the guides and under the print head. The printer supports media widths from 25.4mm to 118mm.
  3. Loading Ribbon (for Thermal Transfer): Insert the ribbon roll onto the supply spindle and the empty core onto the take-up spindle. Thread the ribbon as indicated by the internal diagrams, ensuring it passes between the print head and the labels. The ribbon capacity is max 300m, with a width of 110mm and a 1-inch core diameter.
  4. Close the top cover. The printer may perform an automatic paper test.

3.4 Instalacja sterowników i oprogramowania

To use the printer with your computer, you need to install the appropriate drivers and labeling software.

  • Kierowcy: Download the latest drivers for Windows/Linux/Mac from the official Xprinter webstrona: https://www.xprintertech.com/drivers-2Postępuj zgodnie z instrukcjami wyświetlanymi na ekranie, aby przeprowadzić instalację.
  • Labeling Software (Bartender): For advanced label design and printing, download the Bartender software from: https://www.xprinter.net/companyfile/15/.
  • SDK: SDKs for Windows/Android/iOS are available for custom application development.

3.5 Podłączanie do komputera

  • Połączenie USB: Podłącz drukarkę do komputera za pomocą dostarczonego kabla USB.
  • Opcjonalne połączenia: Depending on your model and configuration, you may also connect via Serial, LAN, Bluetooth, or Wi-Fi.

4. Działanie

4.1 Printing Modes

The Xprinter H500B/H500E supports two primary printing modes:

  • Direct Thermal: Uses heat-sensitive paper that darkens when heated by the print head. No ribbon is required.
  • Thermal Transfer: Uses a ribbon that transfers ink to the label material when heated. This method is suitable for more durable labels and a wider range of materials.

4.2 Drukowanie etykiet

Once drivers and software are installed, you can print labels from your chosen application (e.g., Bartender, or any application that supports printing to a label printer).

Diagram showing printer features like 108mm width, electronic sheet, ribbon/TTO

Rysunek 4.1: Koniecview of printer characteristics including 108mm width, electronic sheet, and ribbon/TTO capability.

Printer with labels showing dual motor design and 127mm/s speed

Figure 4.2: Illustration of the dual-motor design enhancing performance with a printing speed of 127mm/s.

  • Ensure the correct label type and ribbon (if needed) are loaded.
  • Select your Xprinter H500B/H500E as the printer in your software.
  • Configure label size, orientation, and content within the software.
  • Wyślij zadanie drukowania do drukarki.

4.3 Supported Label Types and Applications

The printer is designed for a wide range of commercial applications:

Examples of labels for retail, logistics, cable, art paper, silver paper, thermal paper

Figure 4.3: Various label applications including retail, logistics, cable identification, art paper, silver paper, and thermal paper labels.

Examples of wash marks, clothes tags, and jewelry labels

Figure 4.4: Specific label examples such as wash marks, clothing tags, and jewelry labels.

  • Sprzedaż detaliczna: Cena tags, shelf labels, product labels.
  • Logistyka: Shipping labels, inventory labeling.
  • Przemysłowy: Cable identification, instruction labels.
  • Specjalność: Wash care labels, jewelry labels, art paper, silver paper, thermal paper.

5. Konserwacja

5.1 Czyszczenie głowicy drukującej

Regular cleaning of the print head ensures print quality and extends the life of the printer. Clean the print head with an alcohol swab or a specialized print head cleaning pen.

  • Wyłącz drukarkę i odłącz kabel zasilający.
  • Otwórz górną pokrywę.
  • Gently wipe the print head surface from the center outwards.
  • Przed zamknięciem pokrywy i ponownym podłączeniem zasilania należy odczekać, aż głowica drukująca całkowicie wyschnie.
  • The print head has a life expectancy of 30 km.

5.2 Replacing Ribbon and Labels

Replace ribbons and label rolls as they run out. Refer to Section 3.3 for detailed loading instructions.

Printer interior showing ribbon and label path for thermal transfer printing

Rysunek 5.1: Wewnętrzne view demonstrating the path for ribbon and label media during thermal transfer printing.

Printer performing automatic paper test

Figure 5.2: The printer's automatic paper test feature, which helps in proper media calibration.

6. Rozwiązywanie Problemów

ProblemMożliwa przyczynaRozwiązanie
Brak zasilaniaOdłączony kabel zasilający, wyłączony wyłącznik zasilania, uszkodzony zasilacz.Check power connections, ensure power switch is on, test with another outlet or adapter if available.
Słaba jakość wydruku (wyblakły, linie)Dirty print head, incorrect media/ribbon, print head wear.Clean the print head (Section 5.1), ensure correct media and ribbon are used, adjust print density in software.
Drukarka nie jest rozpoznawana przez komputerDriver not installed, incorrect USB cable, port issue.Install/reinstall drivers (Section 3.4), try a different USB port or cable, check device manager.
Etykiety nie są podawane prawidłowoLabels improperly loaded, media guides not adjusted, paper jam.Reload labels correctly (Section 3.3), adjust media guides to fit label width, clear any paper jams.
Ribbon wrinkles or breaksRibbon tension incorrect, ribbon improperly loaded.Ensure ribbon is loaded correctly and tension is appropriate.

7. Specyfikacje

The following table details the technical specifications for the Xprinter H500B and H500E models.

FunkcjaXP-H500BXP-H500E
Rezolucja203 DPI300 DPI
Metoda drukowaniaTermotransferowy/bezpośredni termiczny
Maks. Szybkość drukowania127 mm/s (5”)101.6 mm/s (4”)
Max. Szerokość druku108 mm (4.25 cala)104 mm (4.09 cala)
Maks. Długość wydruku2286 mm (90 cala)1016 mm (40 cala)
Typ nośnikaCiągły, szczelinowy, czarny znak, składany i dziurkowany
Szerokość nośnika25.4 - 118 mm (1.0” - 4.6”)
Grubość nośnika0.06 ~ 0.254 mm (2.36 ~ 10 milicala)
Średnica rdzenia nośnika25.4 ~ 76.2 mm (1” ~ 3”)
Pojemność rolki etykiet127 mm (5”) (External diameter)
Ribbon CapacityMaks. 300 m
Szerokość wstążki110 mm
Ribbon Core Inner Diameter25.4 mm (1 cala)
EdytorProcesor 32-bitowy
PamięćPamięć Flash 4 MB, pamięć SDRAM 8 MB, czytnik kart SD do rozszerzenia pamięci Flash do 4 GB
InterfejsStandard: USB+TF card. Optional: Serial/Lan/Bluetooth/WIFI/Parallel
Obsługa kodów kreskowych 1DCode 39, Code 93, Code 128UCC, Code 128, Codabar, Interleaved 2 of 5, EAN-8, EAN-13, EAN-128, UPC-A, UPC-E, EAN and UPC 2(5) digits add-on, MSI, PLESSEY, POSTNET, China POST, GS1 DataBar, Code 11
Obsługa kodów kreskowych 2DPDF-417, Maxicode, DataMatrix, kod QR, Aztec
Obrót0°, 90°, 180°, 270°
WspółzawodnictwoTSPL, EPL, ZPL, DPL
Wymiary (gł. x szer. x wys.)Wymiary: 302.5mm x 234mm x 194.8mm
Waga2.6 kilogramów
Żywotność głowicy drukującej30 kilometrów
Moc wejściowaAC 100-240 V, 1.8 A, 50-60 Hz
Moc wyjściowa24 V prądu stałego, 2.5 A, 60 W
Środowisko operacyjne5 ~ 40°C (41~104°F), Humidity: 25 ~ 85% non-condensing
Środowisko przechowywania-40 ~ 60°C (-40~140°F), Humidity: 10 ~ 90% non-condensing
Diagram showing printer dimensions: 302.5 mm length, 234 mm width, 194.8 mm height

Figure 7.1: Physical dimensions of the Xprinter H500B/H500E printer.

Tył view of printer showing USB port and other connections

Rysunek 7.2: Tył view of the printer highlighting the USB port and other interface options.

8. Wskazówki użytkownika

  • Wszechstronność multimediów: This printer is not limited to just paper labels. It can print on various materials including satin, polyester, PET/PVC labels, and wash care labels, making it suitable for diverse applications like clothing tags and jewelry labels.
  • Ribbon Selection: When printing barcode labels for products, ensure you use a ribbon with a maximum capacity of 300 meters and a width of 110mm, with a 1-inch core diameter. The printer's maximum print width is 108mm, so choose labels and ribbons accordingly.
  • Rozszerzenie pamięci: The printer's 4MB Flash Memory and 8MB SDRAM can be expanded up to 4 GB using an SD card, which is useful for storing a large number of fonts and graphics for complex label designs.

9. Gwarancja i wsparcie

9.1 Informacje o gwarancji

The product comes with the manufacturer's standard "Shop's Three Guarantees" after-sale service. Please refer to the specific terms and conditions provided at the time of purchase or contact your vendor for details.

9.2 Wsparcie techniczne

For technical assistance, driver downloads, or further information, please visit the official Xprinter webstrona:

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