1. Wprowadzenie
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your DELLA Serena 12000 BTU Mini Split AC & Heat Pump system. This unit is designed to provide both cooling and heating for spaces up to 550 sq.ft, featuring a 22 SEER2 rating for energy efficiency, inverter technology, and smart control options including Wi-Fi and voice control compatibility. Please read this manual thoroughly before installation and use, and retain it for future reference.

Image 1: DELLA Serena 12000 BTU Mini Split AC and Heat Pump system.
2. Informacje dotyczące bezpieczeństwa
Ważne instrukcje bezpieczeństwa:
- Wymagana profesjonalna instalacja: This system mandates professional installation. It is not a DIY mini split AC. Improper installation can lead to electric shock, fire, serious injury, or death.
- Bezpieczeństwo elektryczne: Ensure the power supply matches the unit's requirements (115V). All electrical work must be performed by a qualified electrician in accordance with local and national electrical codes.
- Postępowanie z czynnikiem chłodniczym: The unit is pre-loaded with R32 refrigerant. Handling of refrigerants requires specialized training and equipment. Any alteration of line-set length requires adjusting freon levels, which must be done by a certified technician.
- Wentylacja: Aby zapobiec przegrzaniu, należy zapewnić odpowiednią wentylację wokół jednostki zewnętrznej.
- Dzieci i zwierzęta: Podczas obsługi i konserwacji urządzenia należy trzymać dzieci i zwierzęta z dala od niego.
- Czyszczenie: Przed przystąpieniem do czyszczenia lub wykonywania prac konserwacyjnych należy odłączyć zasilanie.
3. Zawartość opakowania
Verify that all components listed below are included in your package. If any items are missing or damaged, contact customer support immediately.
- 1 x Mini-Split Indoor Unit
- 1 x Mini-Split Outdoor Unit
- 1 x Pilot zdalnego sterowania
- 1 x 16.4ft Installation Kit (Standard size 1/4" & 3/8" outer dimension copper pipes)
- Drain Pipe (Length: 78.7")
- Płyta montażowa
- Czapka ścienna
- Folia plastikowa
- 2 baterie AAA (do pilota)
- Plasticine Putty
- Kable zasilające
- Kabel komunikacyjny
- Szablon wspornika
- Instrukcja obsługi

Image 2: Included components of the DELLA Mini Split AC system.
4. Konfiguracja i instalacja
Professional Installation is Mandatory: The DELLA Serena Mini Split AC & Heat Pump system requires professional installation. Attempting to install the unit yourself may void the warranty and lead to safety hazards. Contact a certified HVAC technician for proper installation.
Kluczowe zagadnienia dotyczące instalacji:
- Line-set Vacuuming: Line-set vacuuming is required during installation to remove moisture and non-condensable gases from the refrigerant lines.
- Poziomy czynnika chłodniczego: The unit is pre-charged with R32 refrigerant for up to 25 ft of line-set. Any alteration of line-set length beyond this requires adjusting freon levels by a qualified technician.
- Podłączenie elektryczne: Ensure the electrical supply is 115V and the maximum fuse size is 25A.
- Drenaż: Proper routing and sloping of the drain pipe (78.7" length provided) are crucial for efficient condensate removal.
5. Instrukcja obsługi
Your DELLA Serena Mini Split offers multiple ways to control your comfort.
5.1 Obsługa pilota zdalnego sterowania
The included remote control provides direct access to all functions. Insert the two AAA batteries before first use.

Rysunek 3: Funkcje pilota zdalnego sterowania.
- Włącz/Wyłącz: Włącza i wyłącza urządzenie.
- Tryb: Cycles through operating modes: Auto, Cool, Heat, Dry (Dehumidify), Fan Only.
- Temperatura w górę/w dół: Reguluje żądaną temperaturę.
- Prędkość wentylatora: Selects fan speed (Quiet, Low, Mid, High, Turbo).
- Huśtawka: Controls horizontal and vertical louver movement for 4D airflow.
- Tryb ekologiczny: Optimizes energy saving.
- Tryb uśpienia: Adjusts temperature for comfortable sleep and quiet operation (as low as 23 dBa).
- Regulator czasowy: Ustawia 24-godzinny timer automatycznego włączania/wyłączania.
- PureClean: Activates the self-cleaning function for the indoor unit.
- I Feel Mode (Vicinity Sensor): Pilot zdalnego sterowania wykrywa temperaturę otoczenia i dostosowuje pracę urządzenia, zapewniając lokalny komfort.
5.2 Smart Control (Wi-Fi & Voice Control)
Control your unit from anywhere using the DELLA app or integrate with Alexa/Google Home for voice commands.

Image 4: DELLA app interface for smart control.
- DELLA App: Download the DELLA app from your smartphone's app store. Follow the in-app instructions to connect your unit to your home Wi-Fi network. The app allows for remote control, scheduling, and monitoring.
- Geo-location Function: The exclusive geo-location feature in the DELLA app can adjust the temperature based on your location, saving energy when you're away and ensuring comfort upon your arrival.
- Sterowanie głosowe: Once connected to the DELLA app, you can link your unit to Amazon Alexa or Google Home for convenient voice-activated control.

Image 5: Smart Geo Location feature in action.
6. Konserwacja
Regular maintenance ensures optimal performance and longevity of your DELLA Mini Split system.
- Czyszczenie filtra: The reusable filters in the indoor unit should be cleaned seasonally, or more frequently depending on usage and air quality. Disconnect power before accessing and cleaning filters.
- PureClean Technology: The unit features PureClean tech, which helps prevent dust buildup and defrosts the indoor unit, contributing to cleaner air.
- Jednostka zewnętrzna: Keep the area around the outdoor unit clear of debris, leaves, and snow to ensure proper airflow. The bottom heating element in the outdoor unit prevents ice buildup during winter operation.
- Profesjonalne badanie kontrolne: It is recommended to have a qualified technician perform an annual check-up and cleaning of the entire system.
7. Rozwiązywanie Problemów
If you encounter issues with your unit, refer to the following common troubleshooting steps. For complex problems, contact customer support.
| Problem | Możliwa przyczyna | Rozwiązanie |
|---|---|---|
| Jednostka się nie włącza | Brak zasilania; Wyczerpane baterie w pilocie; Zadziałał wyłącznik automatyczny. | Sprawdź połączenie zasilania; Wymień baterie pilota; Zresetuj wyłącznik automatyczny. |
| Niewystarczające chłodzenie/ogrzewanie | Dirty air filters; Temperature setting incorrect; Obstruction to airflow; Refrigerant leak. | Clean air filters; Adjust temperature; Remove obstructions; Contact technician for refrigerant check. |
| Nietypowe dźwięki | Loose parts; Fan obstruction; Normal expansion/contraction sounds. | Check for loose parts; Remove obstruction; Normal sounds are not a fault. |
| Wyciek wody z jednostki wewnętrznej | Clogged drain pipe; Improper installation angle. | Clear drain pipe; Contact technician to check installation. |
8. Specyfikacje
Detailed technical specifications for the DELLA Serena 12000 BTU Mini Split AC & Heat Pump.
| Funkcja | Specyfikacja |
|---|---|
| Numer modelu | 12K1VR-22S-M-I+O |
| Wydajność chłodzenia | 12,000 BTU/godz. |
| Moc grzewcza | 12,300 BTU/godz. |
| Ocena SEER2 | 22 SEER2 |
| Zasilacz | 115V-60Hz |
| Maksymalna moc wejściowa | 1100 W |
| Cotage | 970 watów |
| Maks. Rozmiar bezpiecznika | 25A |
| Typ czynnika chłodniczego | R32 |
| Obszar zasięgu | Do 550 stóp kwadratowych |
| Wymiary jednostki wewnętrznej (dł. x szer. x wys.) | 32.56 x 7.87 x 11.77 cala |
| Wymiary jednostki zewnętrznej (dł. x szer. x wys.) | 27.76 x 10.98 x 20.87 cala |
| Waga przedmiotu | 18.3 pounds (likely indoor unit, total system weight will be higher) |
| Cechy specjalne | Dehumidifier, Remote Control, WiFi Enabled, Voice Control |

Image 6: DELLA Serena Mini Split AC system.
9. Gwarancja i wsparcie
DELLA is committed to providing quality products and customer satisfaction.
9.1 Informacje o gwarancji
Your DELLA Serena Mini Split AC & Heat Pump comes with a Dożywotnia gwarancja. This warranty covers manufacturing defects and ensures peace of mind regarding your investment. Please refer to the warranty card included with your product for full terms and conditions.

Image 7: Lifetime Coverage and Support.
9.2 Obsługa klienta
For any questions, technical assistance, or warranty claims, DELLA offers comprehensive customer support:
- Czat na żywo: 24/7 live chat support is available for immediate assistance.
- Wsparcie telefoniczne: Contact our technicians during business hours (6 AM - 4 PM PST).
- Zwroty: The product is eligible for 30-day easy returns.
Please visit the official DELLA website or refer to the contact information provided in your product packaging for specific contact details.