1. Wprowadzenie
This manual provides detailed instructions for the installation, operation, and maintenance of your SANNCE 4K Dual-Band WiFi Outdoor Surveillance Camera N98WHG. This camera system is designed to provide high-definition surveillance for your home or business, offering advanced features such as 8MP Ultra HD resolution, dual-band WiFi connectivity, intelligent human detection, and two-way audio. Please read this manual carefully before using the product to ensure proper setup and optimal performance.

The SANNCE surveillance camera provides security for various environments, including homes, offices, and supermarkets.
2. Zawartość opakowania
Przed przystąpieniem do instalacji sprawdź, czy w opakowaniu znajdują się wszystkie elementy.
- SANNCE 4K Dual-Band WiFi Outdoor Surveillance Camera (2 units)
- Zasilacze
- Śruby montażowe i kołki
- Wodoodporny zestaw
- Szybki przewodnik
3. Konfiguracja i instalacja
Follow these steps to set up your SANNCE surveillance camera system.
3.1 Fizyczna instalacja
- Wybierz lokalizację: Wybierz lokalizację na zewnątrz, która zapewnia pożądane viewing angle and is within range of your WiFi network. Ensure the camera is protected from direct impact.
- Zamontuj kamerę: Use the provided mounting screws and plugs to securely attach the camera to a wall or ceiling. Ensure the camera is firmly fixed to prevent movement.
- Podłącz zasilanie: Connect the power adapter to the camera and plug it into a power outlet. The camera will power on automatically.
3.2 Połączenie sieciowe
The camera supports both 2.4G and 5.8G WiFi bands for flexible and stable connections.
- Pobierz aplikację: Szukaj the official SANNCE application on your smartphone's app store (iOS or Android) and install it.
- Utwórz konto: Otwórz aplikację i zarejestruj nowe konto lub zaloguj się, jeśli już je posiadasz.
- Dodaj urządzenie: Postępuj zgodnie z instrukcjami w aplikacji, aby dodać nowy aparat. Zazwyczaj polega to na zeskanowaniu kodu QR na aparacie lub ręcznym wpisaniu jego identyfikatora.
- Połącz się z Wi-Fi: Select your preferred WiFi network (2.4G or 5.8G) and enter the password. The camera will attempt to connect.

The camera offers stable and reliable wireless connectivity, allowing for flexible placement around your property.

The system supports both cloud storage and local storage options (up to 8TB HDD, sold separately).
4. Instrukcja obsługi
Once your camera is set up, you can begin monitoring and utilizing its features.
4.1 Na żywo View i odtwarzanie
- Open the SANNCE app on your smartphone, tablet, or PC client.
- Wybierz żądaną kamerę view kanał na żywo.
- Uzyskaj dostęp do nagranego pliku footage through the playback function, filtering by date and time.

Monitor your property remotely using the SANNCE app on your phone, tablet, or PC.
4.2 Dźwięk dwukierunkowy
- Z koncertu view w aplikacji dotknij ikony mikrofonu, aby mówić przez głośnik kamery.
- The built-in microphone allows you to hear audio from the camera's location.
4.3 Inteligentne wykrywanie obecności człowieka i alerty
- The camera uses advanced AI to distinguish human shapes from other moving objects, reducing false alarms.
- When a human is detected, you will receive instant push notifications on your connected devices.
- You can configure the camera to trigger an alarm sound to deter intruders.

Intelligent Human Detection minimizes false alarms by accurately identifying human presence.

Receive real-time alerts and notifications for human shape detection directly on your mobile device.
4.4 Integracja z Alexą
- The SANNCE camera is compatible with smart voice control via Alexa.
- Link your SANNCE account with your Alexa device to view kamera przesyła sygnał na kompatybilne inteligentne wyświetlacze.
5. Główne cechy
- 8MP Ultra HD & Dual-Band WiFi: Experience crystal-clear surveillance with 8-megapixel resolution, offering sharper details than standard 1080p cameras. Supports both 2.4G and 5.8G WiFi bands for stable and interference-free connections, ensuring smooth live streaming and playback.
- Intelligent Human Detection & Instant Alerts: Advanced AI technology accurately distinguishes humans from other movements, significantly reducing false alarms. Receive immediate push notifications and trigger an alarm siren to deter intruders.
- 100ft Night Vision & 33ft Color Night Vision: Powerful infrared LEDs provide clear black-and-white vision up to 100 feet (30 meters) in complete darkness. For enhanced detail, the camera offers color night vision up to 33 feet (10 meters) in low-light conditions.
- Two-Way Audio & IP66 Metal Casing: Communicate in real-time with the built-in microphone and speaker. The robust IP66-rated metal casing ensures durability and resistance to severe weather conditions, operating reliably from -30°C to 60°C.
- Flexible Wireless Setup & Remote Access: Easily connect via AP or WiFi using the dedicated application. Access live feeds and recorded footage anytime, anywhere, from your phone, tablet, or PC. Supports both cloud and local storage options (SD card not included).

The camera provides clear 10-meter full-color night vision for enhanced security after dark.

The IP66 weatherproof design ensures reliable operation in various weather conditions, from -20°C to 60°C.
6. Konserwacja
Regular maintenance ensures the longevity and optimal performance of your surveillance camera.
- Czyszczenie soczewek: Gently wipe the camera lens with a soft, clean cloth to remove dust or smudges. Avoid abrasive materials that could scratch the lens.
- Sprzątanie mieszkań: Periodically clean the camera's exterior housing to remove dirt and debris, especially in dusty or harsh environments.
- Aktualizacje oprogramowania układowego: Check the SANNCE app regularly for available firmware updates. Keeping your camera's firmware up-to-date ensures access to the latest features and security enhancements.
- Zarządzanie pamięcią masową: W przypadku korzystania z pamięci lokalnej (karty SD) należy okresowoview i zarządzaj nagranymi footage to ensure sufficient storage space. For cloud storage, monitor your subscription status.
- Kontrola połączenia: Occasionally verify the WiFi connection strength and stability through the app to ensure continuous monitoring.
7. Rozwiązywanie Problemów
This section addresses common issues you might encounter with your SANNCE camera.
| Problem | Możliwa przyczyna | Rozwiązanie |
|---|---|---|
| Kamera nie łączy się z siecią Wi-Fi | Incorrect WiFi password; Camera too far from router; Router band incompatibility. | Double-check WiFi password. Move camera closer to router. Ensure router supports 2.4G/5.8G and camera is connecting to the correct band. Restart camera and router. |
| Brak obrazu/wideo | No power; Network issue; App malfunction. | Check power connection. Verify WiFi connection. Restart the app or reinstall it. |
| Słaba jakość widzenia w nocy | Lens obstruction; Insufficient ambient light for color night vision; IR LEDs blocked. | Clean the camera lens. Ensure no objects are blocking the IR LEDs. For color night vision, ensure some ambient light is present. |
| Częste fałszywe alarmy | Motion detection sensitivity too high; Non-human movements triggering alerts. | Adjust motion detection sensitivity in the app. Utilize human detection feature to filter out non-human movements. Define specific detection zones. |
| Dwukierunkowe audio nie działa | Mikrofon/głośnik wyłączony w aplikacji; Głośność zbyt niska; Opóźnienie sieci. | Check app settings to ensure microphone and speaker are enabled and volume is adequate. Ensure a stable network connection. |
8. Specyfikacje
Detailed technical specifications for the SANNCE N98WHG camera.
- Nazwa modelu: SANNCE N98WHG
- Rozdzielczość nagrywania wideo: 4K (8 MP)
- Technologia łączności: Wireless (Dual-Band Wi-Fi: 2.4G & 5.8G)
- Stosowanie: Na zewnątrz, Wewnątrz
- Dodatek specjalny: High Resolution, Human Detection, Two-Way Audio, Night Vision
- Odporność na warunki atmosferyczne: IP66
- Temperatura pracy: -30°C do 60°C (-22°F do 140°F)
- Widzenie nocne: IR Night Vision (up to 100ft), Color Night Vision (up to 33ft)
- Format przechwytywania wideo: MPEG-4 (H.264+ compression)
- Typ montażu: Montaż sufitowy
- Współczynnik kształtu: Kula
- Wymiary przedmiotu: 15 x 13 x 19 centymetra
- Źródło zasilania: Corded Electric (Batteries not required)

The camera utilizes H.264+ video compression for efficient storage.
9. Gwarancja i wsparcie
Produkty SANNCE objęte są standardową gwarancją producenta. Szczegółowe informacje dotyczące gwarancji można znaleźć w karcie gwarancyjnej dołączonej do opakowania lub na oficjalnej stronie SANNCE. webstrona.
If you encounter any issues or have questions regarding your SANNCE surveillance camera, please contact SANNCE customer support through their official website or the contact information provided in the app. Please have your model number (N98WHG) and purchase details ready when contacting support.