Volcora 80mm Thermal Receipt Printer User Manual

1. Wprowadzenie

This manual provides instructions for the installation, operation, and maintenance of your Volcora 80mm Thermal Receipt Printer. This high-speed POS printer features an auto-cutter and offers USB and Ethernet connectivity, making it suitable for various business environments.

2. Informacje dotyczące bezpieczeństwa

• Upewnij się, że drukarka jest podłączona do uziemionego gniazdka elektrycznego.
• Nie wystawiaj drukarki na działanie wody ani nadmiernej wilgotności.
• Unikaj umieszczania drukarki w bezpośrednim świetle słonecznym lub w pobliżu źródeł ciepła.
• Używaj wyłącznie określonych rolek papieru termicznego.
• Do not attempt to open or repair the printer yourself. Contact qualified service personnel.

3. Zawartość opakowania

Sprawdź, czy w opakowaniu znajdują się wszystkie elementy:

Image: Package contents including the printer, power adapter, paper roller, USB cable, CD, manual, and sample receipt paper.

• Termiczna drukarka pokwitowań
• Zasilacz
• Rolka papieru
• Kabel USB
• CD (for drivers and software)
• Instrukcja obsługi
• Sample Receipt Paper Roll

4. Koniec produktuview

4.1. Printer Components and Interfaces

Image: Rear interfaces of the printer, including LAN (A), USB (B), RJ11 cash drawer (C), and Power (D) ports.

Obraz: Różne views of the printer, showing indicator lights for Power, Error, Paper, and a Feed button.

The printer features multiple connectivity options and indicator lights for easy status monitoring:

• Port LAN: Do połączenia Ethernet.
• Port USB: Do bezpośredniego połączenia z komputerem.
• Port RJ11: Do podłączenia szuflady na pieniądze.
• Port zasilania: Do podłączenia zasilacza.
• Kontrolki: Power, Error, and Paper status.
• Przycisk podawania: To advance paper manually.

5. Konfiguracja

5.1. Podłączanie drukarki

1. Connect the power adapter to the printer's power port and then to a power outlet.
2. Connect the USB cable from the printer to your computer, or connect an Ethernet cable from the printer to your network router/switch.
3. If connecting a cash drawer, use the RJ11 cable to connect it to the printer's cash drawer port.

5.2. Ładowanie papieru termicznego

Image: Open printer showing the large paper roll capacity and sensors for paper out, cover open, cutter jam, and paper jam.

1. Otwórz pokrywę drukarki, naciskając przycisk zwalniający.
2. Insert a new 80mm thermal paper roll into the paper compartment, ensuring the paper feeds from the bottom and the leading edge extends past the cutter.
3. Zamknij pokrywę drukarki, aż zatrzaśnie się na swoim miejscu.

5.3. Driver Installation and Software Compatibility

Image: Compatibility matrix indicating supported operating systems (Windows, MacOS, Linux, VirtualCom, Android, RaspberryPi, iOS) for USB, USB+Ethernet, and USB+WiFi interfaces.

Image: List of compatible POS systems (Loyverse, SumUp, Gloria Food, FoodZaps, TabShop POS, POSAPP.vn POS, Olsera POS, KaHero POS) and non-compatible systems (Toast, Ubereats, Grubhub, Doordash, Postmates, Clover, Shopify). Note for Square support is also included.

Install the necessary drivers from the provided CD or download them from the Volcora support website. The printer supports:

• Interfejs Ethernet: Windows, Mac OS, Linux, VirtualCom, Android, RaspberryPi, and iOS.
• Interfejs USB: Windows, Mac OS, Linux, VirtualCom, and Android.

Notatka: This printer does not support Bluetooth or WiFi printing (unless a specific WiFi variant is purchased). For custom applications on iOS and Android via Ethernet, an SDK is required.

POS Software Compatibility:

• Zgodny: Loyverse, SumUp, Gloria Food, FoodZaps, TabShop POS, POSAPP.vn POS, Olsera POS, KaHero POS.
• Nie kompatybilne: Ubereats, Grubhub, Doordash, Postmates, Clover, Shopify, Toast.
• For Square support, please contact Volcora customer support.

6. Działanie

6.1. Podstawowe drukowanie

Image: Printer in operation, demonstrating fast printing at 260mm/s and the auto-cutter function.

Obraz: Byłyample of a high-resolution receipt printout (576 dots/line).

Once connected and drivers are installed, send print commands from your POS software or application. The printer will automatically print and cut receipts at a speed of up to 260mm/s.

6.2. Instalacja na ścianie

Image: The printer can be used as a desktop unit with non-slip rubber feet or wall-mounted using the two hanging holes at the bottom.

The printer includes two hanging holes at the bottom for wall mounting. Securely attach the printer to a wall using appropriate hardware (not included) to save counter space, especially in kitchen environments.

7. Konserwacja

7.1. Czyszczenie drukarki

• Regularly clean the exterior of the printer with a soft, dry cloth.
• To clean the thermal print head, use an alcohol swab or a specialized thermal printer cleaning pen. Ensure the printer is off and cooled down before cleaning.

7.2. Thermal Print Head Care

The thermal print head is a critical component. Proper maintenance is essential to prevent faded text and ensure print quality. Clean the print head regularly, especially after changing paper rolls or if print quality degrades.

7.3. Wymiana rolki papieru

Replace the thermal paper roll when the paper-out indicator lights up or when the end of the roll is near. Follow the paper loading instructions in Section 5.2.

8. Rozwiązywanie Problemów

8.1. Typowe problemy i rozwiązania

8.2. Wskaźniki błędów

Refer to the indicator lights on the printer for status:

• Lampka zasilania: Wskazuje stan zasilania.
• Światło papierowe: Indicates paper-out or paper jam.
• Kontrolka błędu: Indicates a general error. Consult the manual or support for specific error codes if available.

9. Specyfikacje

10. Gwarancja i wsparcie

10.1. Informacje o gwarancji

All Volcora products are backed by a limited lifetime warranty. Please retain your proof of purchase for warranty claims.

10.2. Obsługa klienta

For assistance with setup, connection, compatibility, or any other product-related issues, please contact Volcora customer support. Our team is based in the United States and ready to help.

Wsparcie Webstrona: volcora.com/pages/support-center